911/Civic address sign is missing
If your 911/civic address sign is missing, please contact the Fire Department to start the process to receive a replacement.
You can contact the Fire Department during regular business hours Monday - Friday 8:30 a.m. - 4:30 p.m. at 705-295-6880 or by email.
In your request, please be sure to include:
- Your name
- Street number and street name
- Whether or not you require a new post as well
- Contact information
Feedback
If you would like to provide feedback, compliments, complaints or suggestions regarding Township programs, service, facility or a staff member visit the Feedback page.
Garbage, curbside pick-up
Waste Collections Canada is the company contracted to collect curbside garbage in the Township of Otonabee-South Monaghan. If you have a concern with your garbage pick-up, please contact Waste Collections Canada directly at 705-742-4268.
Plugged culvert
Email to report a plugged culvert on a Township road.
Power outage
Hydro One looks after the provision of power in our Township.
To report a power outage call 1-800-434-1235.
You can also visit the Hydro One Storm Centre or download the app for more information on the expected length of a power outage.
Pothole
Email to report a pothole of concern on a Township road.
Property standards by-law complaint
If you wish to file a Property Standards By-Law complaint, please complete the Property Standards and By-Law Complaint form and return to the office.
The collected information on the complaint form is confidential under the Municipal Freedom of Information and Protection of Privacy Act.
Recycling, curbside pick up
If you have concerns over the pick-up of your recycling, please contact the County of Peterborough Waste Management division at 705-775-2737 ext. 302, visit the County website, or Email the County Waste Management division.
Road concerns
Road concerns can be reported to the Municipal Office, during regular business hour (Monday to Friday 8:30 a.m. - 4:30 p.m.) by calling 705-295-6852 or by using the appropriate email listed below. You can also leave an after hours message which will be retrieved on the next business day.
Street light out
Email to report a street light out on a Township road.
Traffic sign missing
Email to report a traffic sign missing on a Township road.
Water issues
If you have municipal water, and are experiencing problems or have questions, please contact Ontario Clean Water Agency.